Terms & Conditions

Tanzo TV connects you to a live video call with a random stranger. You must be at least 18 years old to use the Service. By using Tanzo TV you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms. The Service is not directed to children, and we will terminate any account we believe belongs to a minor.

Tanzo TV is a real-time, one-to-one random video chat. You tap to be matched with another user; either of you can move on (“Next”) at any time. You can also add people as friends and call them directly, send messages, and use a paid plan for additional features. Video and audio are transmitted directly between participants over WebRTC where possible.

You sign in with Google. You are responsible for your account and for all activity that occurs under it. Provide accurate information, keep your credentials secure, and notify us of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

Tanzo TV is camera-on and connects you with real people. To keep it safe, you must not, while using the Service:

• display nudity, sexual or pornographic content, or engage in sexual activity on camera;
• harass, threaten, bully, stalk, defame, or intimidate anyone;
• show, involve, or attempt to contact anyone under 18;
• post or transmit hateful, racist, violent, or discriminatory content;
• promote, depict, or engage in illegal activity, self-harm, weapons, or drugs;
• impersonate others, share others’ private information, or record, screenshot, or redistribute another user without their consent;
• spam, advertise, solicit, or run bots or automated scripts;
• attempt to disrupt, reverse-engineer, or gain unauthorized access to the Service.

Violations may result in immediate, permanent termination and, where appropriate, reporting to law enforcement.

To protect users, calls may be monitored and reviewed by automated systems and by our team. When a user reports another user, we capture a still image from the reported video and analyze it with automated moderation. Confirmed violations result in a ban (typically 50 days; serious or repeat violations may be permanent). We do not routinely record or store full call video, but we may retain reported snapshots, logs, and moderation decisions for safety and compliance.

You can report or block any user during a call. Blocking prevents you from being matched with that person again. Reporting sends a snapshot for moderation review. Misuse of reporting is itself a violation.

Tanzo TV is free to start. We also offer a paid Pro subscription (US$9.99 / week) with features such as gender-preference matching, more daily matches, and longer calls, and one-time extra-match top-ups. Payments are processed by Stripe; by purchasing you also agree to Stripe’s terms.

Subscriptions auto-renew each billing period until you cancel. You can cancel anytime from your account; cancellation stops future charges and access continues until the end of the paid period. Except where required by law, fees are non-refundable, including for digital items already consumed (e.g. matches used) and one-time fees such as the account-reinstatement (unban) fee. Prices may change with notice.

We collect: your Google account basics (name, email, profile photo), any display picture you upload, usage and matchmaking data, presence, friends/messages, payment status (via Stripe — we never see your full card), and moderation records. Live video/audio is transmitted between participants and is not routinely stored; reported snapshots may be retained for safety.

We use service providers including Google Firebase (authentication, database), Stripe (payments), Cloudflare (network/relay), and an AI provider for moderation. We use your data to operate, secure, and improve the Service, to process payments, and to enforce these Terms. We do not sell your personal information. We retain data as long as needed for these purposes or as required by law. You may request access to or deletion of your data by contacting us; deleting your account removes your profile data subject to records we must keep.

The Service, including its software, design, and branding, is owned by Tanzo TV and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes. You retain rights to content you create but grant us a license to host and transmit it as needed to operate the Service.

The Service is provided “as is” without warranties of any kind. You interact with strangers at your own risk. We do not control and are not responsible for the conduct of other users or the content they transmit. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

To the maximum extent permitted by law, Tanzo TV and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of (or inability to use) the Service or from the conduct of other users. Our total liability for any claim will not exceed the greater of the amount you paid us in the 3 months before the claim or US$50.

You agree to indemnify and hold harmless Tanzo TV from any claims, damages, or expenses arising out of your use of the Service or your violation of these Terms or of any law or third-party right.

We may suspend or terminate your access at any time, with or without notice, for any violation of these Terms or to protect the Service or its users. You may stop using the Service at any time.

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by notice in the app. Your continued use after changes means you accept the updated Terms.

These Terms are governed by the laws of Canada and the province in which the operator resides, without regard to conflict-of-laws rules. Disputes will be subject to the courts located there, unless otherwise required by applicable law.

Questions about these Terms? Contact us at support@tanzotv.com.